Forcing a U-turn on tips reverses Uber’s NYC gains

Uber may be required to provide passengers a way to tip their drivers via their app in New York City if a plan by city’s taxi regulator is put into place. Professor Alex Susskind is an expert on consumer behavior and satisfaction at the Hotel School at the Cornell SC Johnson College of Business. Just […]

Uber shuns civil society with bumbled response to strike

The ride-sharing service Uber has been at the center of much criticism after the company decided to break a taxi union’s strike against Trump’s immigration orders on Saturday, a move that is provoking continuing protests this week. Dania Rajendra, extension faculty at Cornell University’s Worker Institute, says Uber’s transparent attempt to profit from a demonstration […]

Seattle vs Uber: Forefront of a workers’ rights revival

This week, a federal court ruled that neither the Chamber of Commerce nor its associate members, such as Uber, have the legal right to presently challenge Seattle’s controversial local collective bargaining ordinance, which under certain circumstances allows workers not covered by the National Labor Relations Act to seek union representation. Lee Adler, an expert on […]

Massive new investment shows Uber is early leader in mobility industry

Uber raised $3.5 billion from Saudi Arabia’s Public Investment Fund this week, one of the largest cash infusion made by a private investor into a start-up. Drew Pascarella is lecturer of finance at the Samuel Curtis Johnson Graduate School of Management. Before joining Cornell University Pascarella has spent 15 years working at bulge bracket investment […]